Professional consulting services focused on insurance business and systems
Phone: 860-727-8165


The Life & Annuity Group supports all aspects of insurance business and IT projects. We provide a wide range of business & IT service solutions for the Life Insurance and Annuity industry. Our end-to-end application support is tailored to meet your business needs and objectives. We provide services at your location or we offer a co-location option at our office in Hartford, CT for the convenience of our clients.

Business Migration & Conversion

We deliver an end-to-end solution for business migration and/or conversion using our proven methodologies and tools. We provide the following services in support of Business Migration and Conversion though the TLAG Conversion Factory:

  • Business Analysis and Requirements
  • Product Development and Specifications
  • Data Mapping and Data Conversion
  • Interface Analysis and Development
  • Testing and Quality Assurance
  • Business Process Engineering & Modeling
  • Audit & Control
  • GoLive and post-GoLive Support
  • Program/Project Management

TLAG Conversion Factory

Application Integration

With the introduction of a new application, a system conversion or consolidation, successfully interfacing with other systems is critical. We provide the following services in support of Application Integration:

  • Interface Analysis
  • Interface Business Requirements
  • Interface Data Mapping
  • Interface Testing and Quality Assurance
  • Business Process Engineering & Modeling
  • Audit & Control
  • GoLive and post-GoLive Support
  • Program/Project Management

Staffing / Project Resource Specialists

Our staff averages over 15 years of experience with all major insurance systems, all types of products, and every size of project. Our consultants are productive Day 1 and reduce dependency on your subject-matter experts. Our depth and breadth of skills allow us to provide appropriate resources for each project phase.

  • Product Development
  • Illustrations
  • Administration
  • New Business
  • Producer Services
  • Financial Systems

TLAG Resource Roles include:

  • Business Analysts
  • Technology Specialists
  • Actuary Analysts
  • Quality Assurance and Testing Specialists
  • Program/Project Managers
  • Business Process Engineers

Management Consulting

Our knowledge and experience are key to delivering tangible results that support your strategies. We use our significant knowledge of the leading policy administration application systems and recommend a solution that aligns with your needs and long-term business strategy.  Our Management Consulting services provide our clients with expert advice in the following area:

  • Pre-Acquisition Consolidation
  • Vendor and software selection (RFI / RFP)
  • Vendor management planning and implementation
  • Audit management and response
  • Aligning IT with your business objectives
  • Identification of problems and solutions
  • Strategic goal setting, decision making advice and prioritization
  • Cost benefit analysis and budget development
  • Resource and organizational planning
  • Business Process re-engineering
  • Program/Project Management
  • Implementation planning and monitoring

BPO & ASP Integration

If you are interested in pursuing BPO/ASP services, we can help you select and migrate entire blocks of business. Our experience with the major providers of BPO/ASP, enables us to provide the following value-added services:

  • Evaluation
  • Risk Analysis
  • Decision-Making and Selection Process
  • Migration Analysis, Costing, Planning
  • Application Integration
  • Business Migration and Conversion

Insurance Product Development

Our product experts execute all phases and tasks associated with insurance product development.  Our  vast experience in the industry with all product types and all systems makes us productive Day 1.  Areas of expertise include:

  • Product Specifications
  • Detailed Plan analysis
  • Rates and Values
  • Target System Product Requirements
  • All phases of product testing: Strategy, Plan, Execution, Analysis and Resolution

Testing & Validation

We have the skilled professionals to perform all Testing Phases (Quality Control) of a project. TLAG consultants are adept at test preparation and execution but more importantly they perform the critical tasks of analyzing and evaluating test results. TLAG is your comprehensive testing solution for all testing related activities:

  • Test Strategy
  • Testing Requirements and Detailed Test Plans
  • Test Data and Scripts
  • Cycle Execution
  • Output verification and reconciliation
  • Variance analysis and resolution

Business Process Engineering & Modeling

Corporate Modelling, as our international partner, expands our services to include:

  • Business Process Modelling Technology
  • Workflow
  • Grid Processing for the Financial Services Market
  • Activity Based Costing
  • Application Generation
  • Enterprise Improvement

Unclaimed Property (UP)

TLAG has been deeply involved with insurance carriers working through the heavy demands of Unclaimed Property audits and ongoing regulatory compliance from both a business and systems perspective.  We have learned that most companies being audited or preparing for the audit process do not anticipate many issues and could not foresee the overall drain on critical staff.   TLAG delivers experienced consultants that understand the Unclaimed Property processes.  No matter where you are in the audit process or ongoing regulatory compliance TLAG can help:

  • UP Readiness Assessment
  • Application Evaluation
  • Requirements Definition
  • DMF Matching
  • Claims Applications
  • Workflow Applications
  • Benefit Calculations
  • Internal and External Reporting
  • Component Builds
  • Quality Assurance
  • User Acceptance Testing / Model Office